Terms & Conditions

Introduction

These are the terms and conditions for the website www.howtodevnow.com. These terms and conditions govern your use of this website, so please make sure that you read them carefully. These terms and conditions form a contract with ourselves and all customers when they engage in our products and services including buying and downloading content from the e-shop as well as working with one of our expert consultants. If there is anything in these terms and conditions that you do not agree to, then please do not use this website.

Company ownership

The website www.howtodevnow.com is owned by MOCHA ROCKNET SOLUTIONS LIMITED based in NIGERIA. The team can be contacted using the contact information at the bottom of these terms and conditions.

Our Services

E-shop

The website www.howtodevnow.com offers customers an e-shop which sells teach-yourself materials all on the topic of website development. All the content is sold digitally and comes in either an eBook, Audiobook, Video, Software or online course format. In order to access the full catalogue of available products and download them then customers will need to create an account with us. Accounts are free to set up, and then each item is priced individually. For more information on the how we price items and process payments please see the Payments section in these terms and conditions.

Consulting services

The website www.howtodevnow.com also offers a consulting service where customers can book sessions with expert web development consultants. In these sessions customers can choose to learn a specific web development skill or work alongside a consultant on a personal web development project. Customers will also need to open an account with us before they are able to access and make requests for the consulting services.

These sessions can be booked online on the website. We recommend sessions of at least an hour, however the customer may choose to book as many sessions as they want for as long as they want. Consultants will advise on how much time they think will be needed depending on the subject matter of the sessions.

All sessions are conducted via video conferencing software. This means that the customer and consultant are able to work from the comfort of their own homes and will choose times that suit both of their timetables.

Sessions cost ₦17,100.00 per hour. Consultants will advise on how many sessions will be needed. Customers will only ever pay for the time that they have used, so for example if they only need a half hour session then they will be charged half price.

Payments

E-Shop

Payments for all of the learning materials that are sold in the e-shop are processed online through secure payment platforms. Visa and Mastercard are accepted. All of the prices for the learning materials are clearly displayed in the e-shop next to each item. Customers must complete their payment in full before they are able to download and access any of the content. As soon as payment has been processed, customers will be sent an email to the email address that they used to register an account with us which will include a download link where they will be able to access and download their purchased content. All payments can be found in your bank statement under the billing descriptor MRSHTDN, NIGERIA.

Consulting services

All payments for consulting services must be made in advance of the sessions. Customers are able to book and pay for multiple sessions at once, but the sessions will not be conducted until this payment has been processed. The fees for the consulting services are fixed and customers may not attempt to make separate arrangements with any of the consultants they are working with. Any attempt to do this will be viewed as a breach of these terms and conditions and that customer could have their account terminated immediately.

All invoices for all products and services that have been purchased on www.howtodevnow.com will be emailed to the email address associated with the customer account and will be billed under the descriptor MRSHTDN, NIGERIA.

Content Rights

When a customer buys and downloads any of the content that is for sale on this website then they will be transferred a limited license usage fee which allows them to enjoy this content for their own personal consumption and use only. Customers are not permitted to share any of the content that they have downloaded with anyone else or attempt to use this content in any other commercial way. Customers are not allowed to make copies, edit or otherwise adapt any of the content for any other purpose other than their own personal use.

Customers found attempting to violate content usage rights of any of the material that they have bought on www.howtodevnow.com will have their account terminated and future access restricted without prior warning.

Refunds, Delivery, Terminations and Cancellations

Refunds

Refunds are only ever considered in rare cases and are not generally accepted on www.howtodevnow.com. Rare cases which could mean that you are entitled to a refund include: if you have been sent the wrong content, if the content you have downloaded appears to be faulty or have parts missing, if the content has not arrived within the specified time frame or if you are experiencing any issues with the download of the content.

If in the unlikely event you have been unfortunate enough to experience any of the issues highlighted above then please get in touch with our customer support team using the contact information made available at the bottom of these terms and conditions.
Please note that customers wishing to apply for a refund will need to do so within seven days of their payment being processed. Any refund requests that are submitted after this time will automatically not be accepted.

Delivery

Delivery for all items sold in the e-shop is free and is expected immediately. Provided that there have been no delays or issues processing payments then customers should receive a link where they will be able to download their purchased content directly to their preferred device. Download times vary, and will in some cases depend on the customer’s internet connection, but are expected to never take more than a few minutes.

Please note that download times for larger files may take longer. This will depend on the customer’s internet connection so we suggest only attempting to download larger files where you have a stable internet connection. Customers experiencing any issues with downloads should get in touch with the customer service team.

Terminations

If anyone at www.howtodevnow.com suspects that a customer has attempted to violate any of the terms and conditions in this agreement then their account could be terminated with no prior warning. Future access to our products and services would also be denied.

Any customers wishing to terminate their account and contractual business agreement with www.howtodevnow.com should do so by terminating their account and removing themselves from the service.

Liability

The company and owners of www.howtodevnow.com do not accept any liability for any potential losses of earnings which are experienced by any businesses when they launch a new website which has been created with the help of the products and services from www.howtodevnow.com.

This includes issues such as if the service has to be taken offline for any maintenance or technical issues or if there are any problems being experienced by the server.

The company does not accept any liability for any deadlines or launch dates that are missed if this has been caused by a delay on the customer’s part such as failing to provide the correct information at certain stages in the project.

Questions and comments

If you have any questions or comments or would like to contact the customer support team then please get in touch with them using the contact information or form below, or alternatively send them a direct email on: support@howtodevnow.com